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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kristen walker

September 9, 2024

5  out of  5
rating by kristen walker
"The absolute best to be insured with! Everyone politely and excitedly answers all of my questions and makes sure to help me get the lowest rates possible!"
We responded:
"Kristen, we are so glad you choose us for your insurance needs! We appreciate your business very much & look forward to many years of serving you."
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Deborah Hagood

September 9, 2024

5  out of  5
rating by Deborah Hagood
"The process couldn't have been easier. Brittany Bowman was exceptional at customer service and knowledgeable about the policy. I would recommend Brittany to anyone with questions or needing an insurance policy. She was wonderful."
We responded:
"Deborah, thank you for your kind review! We look forward to serving you and all your insurance needs! "
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Flint “Trumpet dude” Lockwood

September 7, 2024

5  out of  5
rating by Flint “Trumpet dude” Lockwood
"Brittany was amazing and very helpful I highly recommend her to anyone!"
We responded:
"Thank you so much for your review! We appreciate your business very much and look forward to serving you. Welcome to the State Farm family!"
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Mark Eddy

August 19, 2024

5  out of  5
rating by Mark Eddy
"Great to work with. Timely response and reasonable rates. Would recommend!"
We responded:
"Mark, thank you so much for your review! We enjoy working with you and your family and hope to do so for many years to come! Thank you for trusting us with your insurance needs. We appreciate you!"
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Frank Jefferson

July 26, 2024

5  out of  5
rating by Frank Jefferson
"Easy to talk with and very helpful"
We responded:
"Mr. Jefferson, it is always a pleasure to talk with you! Thank you so much for your kind review. We really appreciate your business!"
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Karen Fargusson

July 24, 2024

5  out of  5
rating by Karen Fargusson
"Jessica Robinson & her staff have been terrific ambassadors for State Farm Insurance. They have expeditiously answered all my questions, policy updates and coverage, and kept me apprised of any issues I needed to consider. I highly recommend her and her office for all your insurance needs!"
We responded:
"Karen, we really appreciate you and your kind words! We take pride in providing great customer service! We look forward to many years serving you and your insurance needs!"
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Mitchell Wilson

July 19, 2024

5  out of  5
rating by Mitchell Wilson
"Brittney Bowman was our insurance agent. She was so informative and helpful in choosing the right life insurance policy for me and my wife. She answered all my questions in detail. Brittney was so patient with me and stayed on the phone for over a hour with me to make sure we were taken care of. Great experience!!!!"
We responded:
"Thank you so much for taking the time to leave us a 5 star review!! We appreciate you and your business!"
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Cortney Hicks

July 1, 2024

5  out of  5
rating by Cortney Hicks
"New client to the Jessica Robinson agency by way of state to state policy transfers. The transition was seamless and unproblematic thanks to the kind, helpful staff. They will take good care of you!"
We responded:
"Cortney we are so happy to have you join our agency! We look forward to building a relationship and taking care of all of your insurance needs. Thank you for putting your trust in us! "
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Xclusives Barbecue LLC.

June 28, 2024

5  out of  5
rating by Xclusives Barbecue LLC.
"Having State Farm has been a great savings and very helpful for all our insurance needs great customer service"
We responded:
"We are thankful for your kind words! Thank you for choosing us for all of your insurance needs. We really appreciate your business and loyalty!"
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Christy Cozart

June 27, 2024

5  out of  5
rating by Christy Cozart
"Great customer service. They really care"
We responded:
"Thank you so much for your review! We really appreciate your business and are very lucky to be able to build relationships and take care of our customers! Thank you for choosing us for your insurance needs!"
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Randall Jones

June 25, 2024

5  out of  5
rating by Randall Jones
"Very helpful a knowledge."
We responded:
"Mr. Jones, thank you for your kind review! & for your business! We always strive to provide the best service possible. Thank you for choosing our agency to serve your insurance needs. "
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Matthew Crawford

June 13, 2024

5  out of  5
rating by Matthew Crawford
"Very helpful and courteous service. Been with State Farm since 1992 as long as this continues I will be for a longtime more"
We responded:
"Matthew, thank you for your loyalty to us & for your kind review. We appreciate your business very much and look forward to serving you in the future. "
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Tamela Mitchell

June 13, 2024

5  out of  5
rating by Tamela Mitchell
"Haley is true Gem for this company, every-time I speak with her she goes above and beyond to make sure I am taken care of , she is patient, empathetic and very knowledgeable of the industry so it makes my experience smothering and satisfying. This company should be proud to have her on the team!!!"
We responded:
"Tamela, thank you for the kind words! We think the same of Haley and we are so glad you put your trust in us for your insurance needs. Thank you so much for your business. "
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Cheryl Pruehs

May 24, 2024

5  out of  5
rating by Cheryl Pruehs
"Brittany was amazing, she was patient with my questions, always had answers and gave me the kind of customer service I have not experienced in a long time. Thank you so much."
We responded:
"Thank you so much for your kind review! We are so happy to have you with us here at Jessica Robinson State Farm. We look forward to many years of serving you and your insurance needs!"
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Kurt Wilson

May 6, 2024

5  out of  5
rating by Kurt Wilson
"Definitely recommend. Brittany is awesome! Very thorough, answered all my questions, and saved me a good bit of money on my home & auto policies."
We responded:
"Mr. Wilson, We are so happy to have you with our agency and look forward to many years of serving your insurance needs. Thank you so much for putting your trust in us. Providing excellent customer service and making insurance easy to understand is always going to be our top priority! Give us a call if you need anything at all. "
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Rae Furcha

April 30, 2024

5  out of  5
rating by Rae Furcha
"All of my questions were answered. It was a wonderful experience. Talking about insurance is never easy but she made it understandable. I couldn't be happier."
We responded:
"Rae, Thank you so much for your kind review! We are so happy you are apart of the State Farm family now. We look forward to serving you in the future. We really appreciate your business."
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Alletha Walker

April 15, 2024

5  out of  5
rating by Alletha Walker
"My vehicle was damaged by a freak accident. I called State Farm and spoke with Stuart. He was informative and knowledgeable concerning the situation. I should also add how pleasant and polite he was which is rare these days. Kudos to Stuart for being the best part of State Farm and THANKS FOR YOUR HELP!!!😊"
We responded:
"Aletha, thank you so much for your kind words! We are so happy to serve you during tough times and we always aim to make your experience a great one. Our job is to make any claim experience smooth and as painless as possible. Thank you for choosing us for your insurance needs. "
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Daniel Atkins

March 20, 2024

5  out of  5
rating by Daniel Atkins
"Brittany was so helpful and informative about the importance of having renters insurance. Broke it down, so it was easy and simple to understand. Hands down best insurance experience I’ve ever had. Will definitely be contacting Brittany to help me with my needs in the future!!!!!"
We responded:
"Daniel, thank you so much for your kind words! I am so glad you had such a positive experience getting your renters insurance taken care of. We look forward to many years of serving you for your insurance needs! Thank you for choosing us!"
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Cale Collier

March 6, 2024

5  out of  5
rating by Cale Collier
"Friendly and helpful as always."
We responded:
"Cale, thank you so much for your 5 star review! It is always a pleasure to work with you! We really appreciate your business and choosing us for your insurance needs!"
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Jewel Bryant

March 2, 2024

5  out of  5
rating by Jewel Bryant
"Brittney Bowman will get you the insurance you need and every discount she can offer to lower the price of your insurance she is the best"
We responded:
"Jewel, thank you so much for your kind words! We are so happy to hear about your great experience! That is what we always strive for. We know you can choose any insurance agency/company and we are fortunate that you chose us. Thank you for your business!"
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Greg Warner (GDub)

March 2, 2024

5  out of  5
rating by Greg Warner (GDub)
"This is the best State Farm in the Nation. Brittany & Kelsey has a keen sense of Customer Service. They both helped with my Auto and Homeowner's Insurance and I loved the prices so much, that I left my other insurance carrier after 22 years! Now tell me that ain't good customer service and great prices!"
We responded:
"Greg, thank you so much for trusting us with your insurance needs! We really appreciate your business and your kind review. I know it was not easy leaving a company that you had such a long relationship with, but we look forward to 20 plus years of building a relationship and serving you! We pride ourselves on great customer service and I am so glad you felt that!"
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caroline browning

February 29, 2024

5  out of  5
rating by caroline browning
"Brittany was so helpful with setting up renters insurance! She explained everything in a manner that allowed me to make informed decisions on what policy is best for me."
We responded:
"Hi Caroline! Thank you so much for choosing us for your insurance needs! I am so glad you had a good experience with Brittany. We appreciate you!"
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CB Jones

February 27, 2024

1  out of  5
rating by CB Jones
"Impersonal staff, only concerned about money. Did not help find the best rates."
We responded:
"Hi Cb. After trying to find you in our system I cannot locate anyone by your name. I would love to help resolve any problems you are having. Please email me directly if I can do anything to help. Thank you. jessica.robinson.vacti5@statefarm.com"
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jinna mcdonald

February 2, 2024

5  out of  5
rating by jinna mcdonald
"Super nice and patient. Answered my numerous questions. Made me feel like valued customer."
We responded:
"Thank you so much for your kind review. We really appreciate your business and look forward to serving you in the future! "
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Natori Dickson

January 20, 2024

5  out of  5
rating by Natori Dickson
"Ms. Janie Edgens I'd the best she took her time to help me with my needs and for the answers she didn't have she took her time to find the answers for me she was very nice and helpful but also very professional I'd I could give her 20 stars I would. Thank you for all you do Ms. Janie."
We responded:
"Thank you, Natori, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Janie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"